Thursday, December 5, 2013

December eNewsletter

Experience It: December eNewsletter

Achieve BALANCE:
It’s important to keep your financial information secure, especially with the hustle and bustle of the holiday season. Our partners at BALANCE Financial Fitness have released another installment of their Financial Fitness Minute videos – Guarding Against Identity Theft. Don't let ID thieves ruin your holiday cheer!

MasterCard Benefits Change Notification: 

Effective January 1, 2014, the benefits associated with your MasterCard® Credit Card account will change. Your new benefits will include Extended Warranty®, Price Protection® and Identity Theft Resolution®. The MasterRental®, Purchase Assurance®, Master RoadAssist®, and Travel Assistance® benefits will be discontinued and coverage will end at midnight, December 31, 2013.

For full terms and conditions, visit To request a printed guide-to-benefits, call 1-800 MC ASSIST. Below is a link to the new benefits brochure that will go into effect January 1, 2014 as noted in your recent statement messages - For questions, contact a Member Services Representative at (850) 505-3200.

Give the Gift of Choice: 

Put a smile on the faces of everyone on your holiday shopping list with a VISA® Gift Card! Conveniently purchase VISA® Gift Cards at any Pen Air FCU branch location near you for any amount between $20 and $750. VISA® Gift Cards can be used anywhere VISA® is accepted, giving everyone on your list the flexibility to purchase exactly what they want, when they want; all while helping you stay on track with your holiday budget! Visit forcomplete details.

Member Service Center:

Our Member Service Center is available to assist you with questions regarding your Pen Air FCU accounts, loan applications and your everyday financial needs by calling (850) 505-3200. 

Beginning January 2nd, our Member Service Center hours will be:
Monday – Friday: 7 a.m. to 8 p.m.
Saturday: 9 a.m. to 2 p.m. 

For 24/7 access to your accounts, sign up for our FREE Online Banking with Bill Pay and download our Mobile Banking App for your smartphone or tablet. Visit

Banking on the go is easier than you think:

Wherever the road takes you this holiday season, enjoy the convenience of 24/7 access to your Pen Air FCU accounts with our Mobile Banking services. Monitor your accounts, deposit checks, pay bills, transfer funds or apply for a loan directly from your smartphone, tablet or computer. Have a Pen Air FCU branch with you wherever you go.

Life's busy; don't let banking slow you down! Download our free Mobile Banking App today at

Penny's Christmas Party in Foley: 

Santa’s coming to town and we hope you’ll be around! We invite our Penny Saver Club members to celebrate the upcoming holidays with Penny the Porpoise and Santa Claus on Saturday,December 7th from 9 a.m. to noon at our Foley branch located at 1301 S. McKenzie St., Foley, AL. Write your letter to Santa, enjoy cookies, hot cocoa and holiday cheer!

Don’t forget to bring your camera to take pictures with Santa and Penny the Porpoise! RSVP by Wednesday, Dec. 4th at, or call (850) 505-3200, ext. 3334.

We're Improving the way you Access your Credit Card Information!

Great news for Pen Air FCU Credit Card holders; we are creating an updated site with quick and easy-to-use features to access your credit card information. Access your transactions by date range and spending category, view detailed payment history, and download detailed transaction history. The new site will be available January 14, 2014.  

In order to take advantage of your new card features, you’ll need to register the first time you access your card information. It’s easy to use and can be accessed through your Pen Air FCU Online Banking Account! Simply follow the step-by-step instructions through Online Banking to help guide you through the first-time registration process. For questions, call (850) 505-3200 to speak with a Pen Air FCU Member Services Representative.

Holiday Hours:

Tuesday, Dec. 24, 2013: Christmas Eve – Closing at Noon
Wednesday, Dec. 25, 2013: Christmas Day – Closed 
Tuesday, Dec. 31, 2013: New Year’s Eve – Closing at Noon
Wednesday, Jan. 1, 2014: New Year’s Day – Closed

Upcoming Events:

Penny’s Christmas Party: Saturday, Dec. 7, 2013 from 9 a.m. to Noon at our Foley branch located at 1301 S. McKenzie St. in Foley, AL. Join Penny the Porpoise and Santa Claus for holiday festivities  and photos with Santa. RSVP at, or call (850) 505-3200, ext. 3334. 

For more information on upcoming events and seminars, visit

©2013 Pen Air Federal Credit Union. All Rights Reserved. This email was sent to you by Pen Air Federal Credit Union located at 1495 East Nine Mile Road, Pensacola, FL 32514. Pen Air FCU is federally insured by the NCUA and is an Equal Housing Lender. Inquire into membership for your family.

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